Welcome
For over 30 years, Nicholas Day Associates (nda) has been helping organisations that deliver public services to people with complex social needs to promote positive change. The aim is to achieve better outcomes for the people who use these services.
However organisational change has needs of its own. It needs time and space for reflection. Space for considering what has to change, and why, and how? But importantly deciding what is of value and should be retained. Such space needs to be neutral and unthreatening, allowing everyone affected by the change process to feel included.
nda creates that time and space.
- We can offer you consultancy, training, coaching, client engagement and interim management, that all focus specifically on allowing and enabling change.
- We can broker debate on new beginnings – within your own teams, with other commissioners and providers, and within your unique community.
- We can facilitate the formulation of new ideas, new materials, new methods and new skills to help embed and implement this change.
Most importantly, we understand that organisations are communities of people brought together by shared objectives.
Organisational change always originates in the minds of individuals. It starts with what is significant to them, and is delivered by people working together. It needs community consensus to be effective. Working together you can then identify those ideas and activities that belong to a future vision, and those you have to leave behind.
It’s through our engagement and commitment to this stage of the process that nda makes its distinctive contribution to delivering change.
Nick Day, the Director, has now set out this unique approach in his new book
The Empty Waiting Room: Reflections on Working at the Edge of Chaos for People with Complex Social Issues
Published in September 2023, for more details please contact him at: nickday@nicholasday-associates.co.uk
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Giving up training to be a Catholic priest to work with the homeless in London was for me a revelation about what vocational work involves. Helping other people is ultimately about change. Meaningful change is what we at nda are aiming to deliver. Evolutionary change is part of the context in which we work. Indeed, change is what we deal in, day in, day out. So why, as professionals, are we so often afraid of it? 
Nick Day
Founder, nda associates
nda show a real understanding of the need for integrated partnership working and how it can work in practice. They champion client involvement. They manage the interface between local authorities/ commissioners and the provider sector extremely well, by promoting communication between the two.
Operations Director
Housing Association
Responsive, innovative, service-user focused.
Chief probation officer
Takes a "bigger picture" approach often identifying potential added-value elements in a project. Also very open to reflecting on the approach taken and adjusting the direction of travel.
Local authority development manager
Good strategic understanding and knowledge of the politics behind strategies. Brings people together in a way that creates clarity and opportunities.
Chief executive of a large voluntary agency
They bring diverse stakeholders together around a shared vision, and have the ability to create that
vision.
Government Office of the South West commissioner
In skilfully mobilising a countywide local authority funded contract, Nick was quick to understand the operational complexities and commercial challenges we were facing. Responsive from day-one, he rapidly gained the trust of the service commissioner, built a rapport with senior representatives of partner organisations, and provided strong and sensitive leadership to our in house team. In so doing, Nick carefully and systematically steered the project to a successful end point.
Graham Beech, CEO, Action on Addiction
The coaching sessions with Nick have been invaluable in enabling me to build my confidence to follow my passions and interests and feel content. Nick invites an openness which imparts a sense of ease and ability to communicate clearly. Barriers which have previously felt insurmountable are dissipating, resultant of their exploration in a thoughtful and objective manner during the sessions. Thank you!
